Emergency Telephone Charge (ETC)

9-1-1 in Colorado is funded by ETC

Wireline (landline), wireless (cellular), and Static or Non-Static Voice over Intenet Protocol (VoIP) telephone service providers effective 02/01/2025 will be required to remit an Emergency Telephone Surcharge (ETC) of $2.12 per telephone number (TN) or "subscriber line" in the JCECA service area.

Example: If your household has 1 wireline or VoIP TN and 2 wireless TN's you will pay $2.12 X 3 = $6.36 per month for 9-1-1 service.

Sellers of prepaid services are to collect at the point of sale (POS) and remit those collections to the Colorado Department of Revenue for distribution to the various 9-1-1 authorities in the State of Colorado via a percentage based on 9-1-1 call volume.

Information for Telephone Service Providers (TSP's)