Emergency? Call 911

  • Text 911 if you are unable to call.
  • Know your location.
  • We can't help you if we can't find you.


Emergency Telephone Charge (ETC)


9-1-1 in Colorado is funded by ETC


Wireline (landline), wireless (cellular), and Static or Non-Static Voice over Intenet Protocol (VoIP) telephone service providers effective 02/01/2024 will be required to remit an Emergency Telephone Surcharge (ETC) of $2.05 per telephone number (TN) or "subscriber line" in the JCECA service area.


Example: If your household has 1 wireline or VoIP TN and 2 wireless TN's you will pay $2.05 X 3 = $6.15 per month for 9-1-1 service.


Sellers of prepaid services are to collect at the point of sale (POS) and remit those collections to the Colorado Department of Revenue for distribution to the various 9-1-1 authorities in the State of Colorado via a percentage based on 9-1-1 call volume.


Information for Telephone Service Providers (TSP's)


JCECA Service Area


JCECA ETC Remittance Procedure


Notice of ETC Increase effective 02-01-2024




Jefferson County Emergency Communications Authority (JCECA)

433 S Allison Pkwy, Lakewood, CO 80226

 303-539-9410, Email: jirvin@jceca.org

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